J&T Services is an online market research company based in Sofia, Bulgaria.

Established in 2010 with the mission to provide quality outsourcing services to the market research industry, J&T Services is operational 24 hours, 7 days a week. Our cost-effective, custom-tailored solutions help our clients focus on their core competencies, while our team is taking care of the rest.

Presently, J&T Services' staff includes experienced Project Managers, Customer Services team and Survey Programmers. The majority of our employees are with IT, Marketing or Statistical background, and a very short training period is required to turn them into advanced users of any MR platforms.


Our Mission

We at J&T Services are committed to delivering maximum value to our clients, helping them succeed in a constantly changing and challenging business environment.

Understanding that our success is tied with the success of our clients, our priority is not only providing professional services and solutions, but becoming your long-term, trusted partner dedicated to meeting your needs today and support your growing business needs tomorrow.



Joana Nikolova, Managing Partner
(Formerly Managing Director and founder of JTN Research, Sofia (2007-2010))

Todor Petev, Managing Partner
(Formerly COO and co-founder of Bulgarian Online Research, Sofia (2005-2010))

Holding over 20 years of experience in the industry, J&T’s management team has proven its ability to successfully analyze the client's business requirements, identify deficiencies and potential opportunities. Process development and improvements, business development, operations and process re-engineering, start-up and turnaround operations are part of their core competencies.